ViTALS

Effective Sept. 30, 2020: COVID Guidelines for ViTALS Laboratory Sample Submission

• Courier services are operating normally for existing clients in the Roanoke Valley and the New River Valley. To be added to the courier route, call Carolyn Sink at 540-231-4627 for more information.
  
• When shipping laboratory samples, use FedEx or UPS overnight delivery. Refrain from using the U.S. Postal Service because of service changes enacted by Virginia Tech's campus mail.
• Scheduled sample drop-off process for local clinics:
  • Call the lab at 540-231-4320 to schedule a drop-off appointment during regular business hours.
  • Specimens should be placed in a ViTALS specimen bag; the submission form should be folded and stowed in the specimen bag pocket. If a plain, zip-closure bag is used, place the sample and the submission form in separate bags.
  • When you arrive at the front of the Veterinary Teaching Hospital, remain in your vehicle and call the lab.
  • Lab staff will approach the vehicle with an opened, zip-closure bag. The delivery person should drop the bagged specimen and submission form in the opened bag.

Mission

ViTALS's mission is to provide high-quality diagnostic services to veterinarians, animal owners, researchers, and state and federal agencies. Our qualified laboratory staff reliably performs all tests and evaluations in accordance with established policies and procedures in order to provide quality veterinary diagnostic services.

Commitment to Our Customers

We understand the importance of accurate and timely results, and we strive to provide superior services and to exceed the expectations of our clients.